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<td align="center"><font face="Arial" size="2" color="FFFFFF">PRINTS OR</font></td>
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<font face="Arial" size="4"><b>FAQ</b></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: navy">
What do you have to offer that is different from other coat of arms sites?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">First of all our goal is to bring all of the heraldry related materials from a large selection of resources to one place.&nbsp; We have incorporated, graphics, historical information, and genealogical information when ever we can.&nbsp;</font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
Secondly,&nbsp; we allow the visitor to view the arms that have been 
completed and added to our collections.&nbsp; There are no surprises and you do not have to buy first in order to see a design.</font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
Thirdly,&nbsp; we will not tell you that we have your family coat of arms like other one size fits all web sites.&nbsp; We present&nbsp; all of the coats of arms designs we can locate for a given surname along with any and all corresponding and pertinent information.&nbsp; You can then make an educated decision as to whether or not it is associated to your personal family.</font></td>
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<p style="margin-left: 15px;"><font face="Arial"><span style="font-size: 11pt">
Fourthly, we offer a nominal monthly membership which allows you access 
to any extended information we were able to uncover.&nbsp;</span> </font></td>
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<td>
<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
Why are there so many “Work in Progress” graphics, and where is the 
coats of arms pictures for that record?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">There is only one person to generate the 
graphics from the written descriptions.&nbsp; There are two people who spend a great deal of time putting the information into our database.&nbsp; We made a decision to post the information as we get it rather than wait to have a graphic generated for it first.&nbsp; Should you find a description with no graphic and would like to see it posted, you can email us with the record number and we will try and get one posted for you.&nbsp; </span>
</font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: navy">
What is a variant and what is its importance?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial"><span style="color: black">
<span style="font-size: 11pt">A variant is an alternative spelling of a 
surname.&nbsp; Surnames were recorded under a variety of spellings depending on the time period, the country of origin, and who was doing the recording.&nbsp; When doing research it is important to know the possible name spelling variants in order to continue backward in your research.</span>&nbsp;
</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: navy">Why am I only allowed 16 total page views in the galleries?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial">
<span style="font-size: 11pt; color: black">The answer is bandwidth, 
pure and simple.&nbsp; Due to the popularity of the website, our bandwidth is enormous. In order to cut down on the load we have limited the page views in our public area.&nbsp; If you would like to have access to all of our detail information without limitations, consider buying a membership.&nbsp; We offer </span><span style="font-size: 11pt"><b>
<a href="?content=NewMembershipPage">memberships</a></b></span><span style="color: black"><span style="font-size: 11pt"> 
for $4.99 on a month to month basis.</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
What do the other non arms graphics mean in the galleries and detail 
pages?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">Each graphic indicates what kind of 
information you can expect to find on the detqils pages.&nbsp; For a key to the graphics go here:&nbsp; </span><b><a href="?content=DetailKey">Key Detail Information</a></b><span style="color: black">.</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
Do you do genealogical research for hire?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">No, it is way too time consuming.&nbsp; However; if we happen across a lineage or genealogical information related to a coat of arms in our database, you can be sure we will post it on our detail pages.</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
Can I have you design a custom coat of arms?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">Yes, we do custom design work.&nbsp; For more information, and pricing go to our&nbsp; page on pricing and how to order</span><b><a href="?content=CustomGraphics">&nbsp;custom graphics</a></b><span style="color: black">.</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
Can a person get a new coat of arms in the United States?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">Yes, there is an authority in the United 
States that will create papers and a grant for a new coat of arms 
design.&nbsp; It is the American Heraldry Society and there is a fee for obtaining a grant with them.&nbsp; We will help you design a new arms in the heraldic tradition that you may submit to them for approval of a grant.</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
There are so many listings for my surname, how do I know which one is 
associated with my family?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">We will provide you with as much locality and lineage information as possible, it is up to you to do your own 
genealogical research to make the connection.</span></font></td>
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<p style="margin-left: 15px;"><font face="Arial" size="3"><b><span style="color: #003366">
How does the Clan Badge and Tartan Association work?</span></b></font></td>
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<p style="margin-left: 15px;"><font face="Arial" style="font-size: 11pt">
<span style="color: black">We have cross referenced many, many lists 
about clan association.&nbsp; Not all the lists agree with each other.&nbsp; We have tried&nbsp; very hard to make associations according to our research materials.&nbsp; I would look at it in the vein that this particular surname
<b>may or might </b>be associated with a particular clan and tartan.&nbsp; The only way to be sure is to contact the clan organization&nbsp; and ask them if your family is associated with them as a sept.</span></font></td>
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